KrossFits Refund Policy

Refund requests must be submitted within 7 days of delivery and are accepted only for approved returns, including verified damaged, defective or incorrect items.

Returned items must be unused, unworn and unwashed, with their original packaging, tags and inside labels intact. KrossFits reserves the right to refuse returns submitted outside the eligible period or items that do not meet these conditions.

Refund Method and Timeline

Once the returned item has been received, inspected and approved:

• The refund will be issued through bank transfer using the details provided by the customer.

• A confirmation will be sent by email or WhatsApp.

• Refunds are normally processed within 5–7 working days after approval.

• Original shipping charges are non-refundable unless the issue resulted from an error by KrossFits.

Change-of-mind returns are not accepted. Special-sale items are non-refundable and non-exchangeable, except where an item is verified as damaged, defective or incorrectly supplied by KrossFits.

For assistance or an incorrect refund amount, contact:

Email: krossfits888@gmail.com
WhatsApp/Call: +92 307 0806665
Support Hours: Monday–Saturday, 10:00 AM–7:00 PM PKT